Terms of Service

Effective Date: July 1, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) govern your access to and use of the services, facilities, website, communications, and related offerings provided by Northline Sound Studio, located at 742 Queen Street West, Toronto, ON M6J 1E9, Canada (“Northline Sound Studio,” “we,” “us,” or “our”).

By booking, purchasing, accessing, or using any service provided by Northline Sound Studio, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

These Terms apply to all clients, artists, producers, engineers, voice talent, podcasters, and any other persons using our services or premises.

2. Scope of Services

Northline Sound Studio provides professional audio and production services, which may include, without limitation:

• Recording sessions
• Mixing services
• Mastering services
• Voice-over recording
• Podcast production
• Audio editing
• Music production support

We may also provide related studio support services, including session coordination, technical assistance, file delivery, and consultation. Specific deliverables, timelines, and pricing may be set out in a booking confirmation, invoice, statement of work, or other written communication.

We reserve the right to refuse, suspend, or discontinue any service where necessary for safety, legal compliance, technical limitations, or breach of these Terms.

3. User Obligations and Responsibilities

You agree to use our services responsibly and in compliance with all applicable laws and regulations. You are responsible for:

• Providing accurate, complete, and current booking and contact information;
• Arriving on time for scheduled sessions and preparing all required materials in advance;
• Ensuring that any content, recordings, scripts, music, samples, or other materials you provide do not infringe the rights of any third party;
• Obtaining all necessary permissions, licenses, releases, and consents for any material you bring into the studio or request us to record, edit, mix, or master;
• Complying with studio rules, safety instructions, and staff directions;
• Maintaining respectful conduct toward staff, contractors, and other clients;
• Paying all fees, charges, taxes, and applicable surcharges when due.

You must not use our services for unlawful, defamatory, obscene, harassing, hateful, fraudulent, or otherwise prohibited purposes. You are solely responsible for the content you create, submit, or distribute using our services.

You are responsible for backing up your own files and materials. While we may retain copies of session files for a limited period, we do not guarantee permanent storage unless expressly agreed in writing.

4. Payment Terms and Conditions

All prices are stated in Canadian dollars unless otherwise indicated. Fees may vary depending on the type of service, duration, complexity, staffing, equipment, and delivery requirements.

Unless otherwise agreed in writing:

• A deposit or full prepayment may be required to confirm a booking;
• Payment is due upon booking, upon completion of services, or as otherwise stated on the invoice;
• We may charge additional fees for overtime, rush delivery, extra revisions, file retrieval, special equipment, or other requested services outside the original scope;
• Applicable taxes, including GST/HST and any other required taxes, will be added where applicable;
• Late payments may result in suspension of services, withholding of deliverables, and/or interest or administrative charges to the extent permitted by law.

We may use third-party payment processors. By submitting payment information, you authorize us and our payment providers to process the applicable charges. We are not responsible for errors or security issues caused by third-party payment platforms, except to the extent required by law.

If a payment is reversed, disputed, or charged back without valid grounds, you remain responsible for the outstanding amount and any associated fees, to the extent permitted by law.

5. Cancellation and Refund Policy

Cancellations and rescheduling requests must be made in accordance with our booking policies or, if none are provided, within a reasonable time before the scheduled session.

• Deposits may be non-refundable unless otherwise required by law or expressly stated in writing;
• Late cancellations, no-shows, or missed appointments may be charged in full or partially, depending on the circumstances and the amount of notice provided;
• If you arrive late, your session time may be shortened without refund to accommodate other bookings;
• Refunds, if any, are issued at our discretion in accordance with applicable consumer protection laws and only for services not yet performed, unless otherwise required by law.

For completed recording, mixing, mastering, editing, or production work, fees are generally non-refundable once work has commenced or deliverables have been provided, except where required by applicable law or where we expressly agree otherwise in writing.

If we must cancel or reschedule a session due to technical failure, staff unavailability, safety concerns, or other operational reasons, we will use commercially reasonable efforts to offer a new session time or refund the affected portion of fees, as appropriate.

6. Liability Limitations

To the maximum extent permitted by applicable law, Northline Sound Studio, including its owners, directors, employees, contractors, and agents, shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of business, loss of data, loss of goodwill, or business interruption, arising out of or related to your use of our services.

To the maximum extent permitted by law, our total liability for any claim arising from or relating to the services shall not exceed the amount actually paid by you to Northline Sound Studio for the specific service giving rise to the claim.

We do not guarantee any particular artistic, commercial, or technical outcome, including chart performance, audience response, broadcast acceptance, or distribution success.

You acknowledge that audio production involves subjective creative judgment and technical variables. Minor variations in sound quality, tone, timing, and mix balance may occur and do not constitute a breach of these Terms.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for gross negligence, wilful misconduct, or other non-excludable obligations under applicable Canadian law.

7. Intellectual Property Rights

Unless otherwise agreed in writing, you retain ownership of the original content, performances, compositions, scripts, and materials that you supply to us.

Subject to full payment of all applicable fees, you will generally own or control the final deliverables created specifically for you, except for:

• Our pre-existing materials, templates, workflows, techniques, software configurations, and proprietary methods;
• Third-party content, samples, plugins, loops, or licensed materials used in the project, which remain subject to their respective licenses;
• Any rights expressly reserved by contract, invoice terms, or written agreement.

You grant Northline Sound Studio a limited, non-exclusive, royalty-free license to use, reproduce, process, store, and modify your materials solely as necessary to provide the services, manage our business operations, maintain records, and comply with legal obligations.

Unless you notify us otherwise in writing, you consent to our use of your name, project title, logo, or non-confidential excerpts of completed work for portfolio, promotional, and marketing purposes, provided such use is lawful and does not disclose confidential information. You may revoke this consent in writing for future use, subject to any prior lawful publication.

You are solely responsible for ensuring that any materials you provide do not infringe copyright, trademark, moral rights, privacy rights, publicity rights, or any other rights of third parties. You agree to indemnify and hold harmless Northline Sound Studio from claims arising from materials you supply or instruct us to use, to the extent permitted by law.

8. Data Protection and Privacy

Northline Sound Studio collects, uses, stores, and discloses personal information only as necessary to provide services, process payments, communicate with clients, manage bookings, maintain business records, and comply with legal obligations.

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

By using our services, you consent to our collection and use of personal information for the purposes described in these Terms and in any applicable privacy notice or consent form. Where required, we will obtain additional consent for specific uses or disclosures.

We may share personal information with service providers, payment processors, cloud storage providers, legal advisors, or government authorities where necessary and lawful. We do not sell personal information in the ordinary course of business.

If you provide personal information about another person, you represent that you have the authority or consent to do so. You are responsible for ensuring that any personal data included in your materials is collected and used lawfully.

For questions about privacy or personal information handling, contact us using the details in Section 12.

9. Force Majeure

Northline Sound Studio shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to power outages, internet or telecommunications failures, fire, flood, severe weather, natural disasters, labour disputes, government actions, public health emergencies, equipment failure, supply chain disruptions, or acts of war, terrorism, or civil unrest.

In the event of force majeure, we may suspend or reschedule affected services without liability, and we will use reasonable efforts to resume performance as soon as practicable.

10. Changes to Terms

We may update or modify these Terms from time to time to reflect changes in our services, business practices, or legal requirements. The revised Terms will be effective when posted or otherwise communicated, unless a later effective date is stated.

Your continued use of our services after any changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using our services.

11. Applicable Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You agree that any dispute, claim, or proceeding arising out of or relating to these Terms or our services shall be brought exclusively in the courts located in Toronto, Ontario, Canada, unless applicable law requires otherwise.

Nothing in these Terms limits any rights you may have under mandatory consumer protection laws that cannot be waived by contract.

12. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms or our services, please contact:

• Northline Sound Studio
• 742 Queen Street West, Toronto, ON M6J 1E9, Canada
• Email: [email protected]
• Phone: +1 (416) 782-5943

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or other competent authority, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

If any invalid or unenforceable provision would be valid or enforceable if modified, it shall be deemed modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent as closely as possible.

By using the services of Northline Sound Studio, you acknowledge that you have read, understood, and agreed to these Terms of Service.